Terrafiniti were an absolute pleasure to work with — knowledgeable, structured, and genuinely invested in our success. They kept us on track, brought fresh perspectives, and helped us think differently about what responsible business means for our future
Roxanne Folke, Head of Responsible Business, Burges Salmon LLP
Burges Salmon: Materiality Assessment – Refreshing a Responsible Business Strategy
When Burges Salmon set out to refresh its Responsible Business Strategy, the firm engaged Terrafiniti to deliver a focused, high-quality materiality exercise. The goal: identify the business’s most important priorities, understand client and stakeholder needs, benchmark against competitors, and assess performance against the EU CSRD framework as a measure of best practice – all within a challenging timeframe.
Terrafiniti’s approach combined objective market benchmarking, in-depth interviews with partners, specialists and clients, an employee survey, and a structured internal workshop. The process challenged assumptions and prompted fresh thinking about where to focus resources for maximum impact. For example, how to balance the firm’s long-standing commitment to volunteering and community engagement versus other critical priorities such as carbon reduction and diversity.
With weekly check-ins, clear communication and expertly managed milestones, Terrafiniti kept the project on track from start to finish. The outcome – a concise, evidence-based report – provided Burges Salmon’s leadership with the insights needed to shape its Responsible Business priorities and feed directly into the next firm-wide strategic plan.
Roxanne Folke, Head of Responsible Business, Burges Salmon LLP